Career details

Monitoring Solution Engineer

 

Candidate profile

• Experience with different distributions of Linux (Red Hat/Debian/CentOS) environments, Windows Server version (2003+), ESXi 5.5+

• File system concepts (inode, paging, swapping, clustering, logical partitions, etc.)

• Experience with various monitoring solution (Nagios, Tivoli, Solarwinds)

• Scripting level experience with one programming language (python/perl preferred)

• Experience providing support in medium to large scale infrastructure environments (change management processes, etc.)

• Experience solution integrations (ticketing systems / various data collectors)

• Experience with Backup software and strategies.

• Ability to work well with the team and on various projects (shared team environment)

• Ability to work under pressure and remain decisive.

• Ability to conceptualize problems

• Willingness to learn new things & technologies (automation tools, relevant technologies)

• Communicative competence (pro-active)

• Should be able to mentor junior member of the team.

• Should act as a role model

• Flexible if workflow is changing

• Fluent English (spoken and written)

• Team player  

 

Responsibilities

As a Shared Services Monitoring Solution Engineer you will be responsible for the design and implementation of various monitoring tools (IBM Tivoli suite, Nagios, Ichinga, Solarwinds, etc.) Your tasks may included but are not limited to:

 

•Monitoring solutions design, implementation and integration with other tools (ticketing/lo

• Responsible for uptime, performance, reliability, scalability, security and high availability of infrastructure machines

• Troubleshoot performance issues, OS configuration and hardware failures and apply fixes

• Create and implement change requests for incidents/problems as needed

• Support incidents and perform root cause analysis for service interruption issues. Fix the root cause not the effect. Ensure compliance with security guidelines Create scripts in order to automate certain tasks        

•  Structure, draft and review technical documentation, document technical requirements and processes

 

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